Delivery/ Shipping Terms and Rates
Playing and Learning has partnered with The Courier Guy to offer you the best delivery service possible. We deliver door to door, all across South Africa.
Free collection from our offices in Lonehill, Johannesburg is also an available option, which you can choose at check out.
Your will receive an automated message from our online system once your order has been dispatched.
Standard Shipping in and around Johannesburg and Pretoria: R125 (2 - 4 working days delivery)
Standard Shipping to major centres around SA: R169.00 (3 - 5 working days delivery)
Major centres include Bloemfontein, Cape Town, Durban, Polokwane, East London, Port Elizabeth, George, Kimberley, Ladysmith, Nelspruit, Polokwane, Potchefstroom, Witbank and Welkom.
For standard shipping to outlying areas around SA, courier rates start at R260. In this case where possible, PostNet will be used at no additional cost. Delivery for outlying areas is usually around 4 – 7 working days.
Free shipping in Gauteng (Johannesburg & Pretoria) for orders over R850.
Free shipping for all major centres (Bloemfontein, Cape Town, Durban, Polokwane, East London, Port Elizabeth, George, Kimberley, Ladysmith, Nelspruit, Polokwane, Potchefstroom, Witbank and Welkom) for orders over R1350.
Please note - Free shipping does not apply to discounted orders as well as outlying areas and will be charged after purchase should the automated system not be able to calculate the shipping at the time of purchase.
** Free shipping and courier rates are subject to change at any time & without prior notice***
***We reserve the right to make use of Postnet as opposed to courier for all orders with free shipping as well as orders for outlying areas.***
For more information on delivery please contact us: email@example.com / 011 511 9125 / 084 607 7220.
Should a product you have ordered be:
- Unavailable: We will notify you that the product is out of stock, and give you an estimate of the delay in delivery, unless you agree to wait for such longer period for delivery, or accept delivery of another product instead, Playing and Learning will issue a credit voucher to an amount equal to the price paid for the product (plus any additional charges applied*).
- Discontinued or permanently unavailable: We will notify you and, unless you agree to accept another product instead, Playing and Learning will issue a credit note to an amount equal to the price paid for the product (plus any additional charges applied*).
*Delivery fees will not be refunded if the unavailable item(s) are part of an order which included items that will still be delivered.